Our Philosophy And Values
Thank you for visiting Elite Eyelash Extensions. I’m Julie Knight and I would like to share a bit about my philosophy and values so you have an opportunity to read about what matters to me.
I care about people and offer my professional services to people, regardless of their gender, sexuality, disability, ethnicity and religious beliefs.
I have been privileged to have been involved in a lot of work that directly and actively sought to promote fairness and equality over many years.
I’m no expert, but I’m opening to learning and deeply respect what makes us different and amazing.
I encourage clients and potential clients to reach out and let me know how I can consider and cater for any religious, cultural, accessibility or care needs. This will enable me to provide a better service that’s tailored for you.
I hope to earn your respect through how I work, behave and act.
A big part of this is where I strictly refuse to provide services or continue to provide them to anyone who behaves in a prejudicial (disrespectful or hateful) way towards others in my presence or hearing.
Most of us wouldn’t use someone else’s toothbrush, with good reason. Infection prevention control is of paramount importance to me. The set up and operating practices in my treatment room are deliberately and considerately designed to safeguard each and every person. I clean and sterilise my tweezers between clients, use eco-friendly disposal implements and I never double-dip!
I only practice evidenced based treatment techniques that are safe, using certified products and sterilised or disposable tools.
I’m particular when I teach to ensure that my students understand the importance of safe practice in an industry where far too much unsafe and unclean work is routinely shown online as a primary means of self-promotion.
There’s a lot of debate in our industry about the value of Patch Testing. In any case, I value it and my Insurer requires it. I will never offer a short cut from it by offering a waiver. I will never miss an opportunity to have a thorough consultation with each new client.
I will never overload anyone’s lashes with a treatment that is far too long and/or thick that’s therefore too heavy for them. I respect my client’s lash health and will not be complicit in causing short or long term harm.
I will never treat anyone suspected of having experienced an allergic reaction to any lash treatment at any time in their life. This is rare but it can happen, even after many years of wear. I have a duty of care and I hold that duty in the highest regard.
A condition of my service is that every new client has a thorough consultation to check that they are suitable for treatment and to establish what they’re seeking from it.
I assess what nature has given them for me to work with and I set clear expectations on what can be offered. I will never overpromise or overload. This treatment is amazing but sadly, it doesn’t last for 3 months as you may have read elsewhere, and not everyone can have mega long and thick lashes – no matter how hard they beg.
I’m on a mission. Through my treatment, training and products, I’m working in partnership with a Green Queen consultant in 2021 to steer my business to adopt more sustainable behaviours. I’m really excited for this.